SHIPPING & HANDLING
📦 Shipping & Handling Policy
🕒 Processing Time
All orders are packed and shipped within 1–3 business days.
Orders placed on weekends or holidays will ship the following Monday or Tuesday.
🚚 Shipping (U.S. Only)
We currently ship to addresses within the United States only.
Shipping rates are calculated at checkout based on your location and order weight.
We do not offer free shipping at this time.
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Orders are shipped via USPS or UPS
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Estimated delivery time: 3–7 business days
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You'll receive a tracking number by email once your order ships
🛍️ Local Pickup – Santa Fe, NM
Live nearby? Choose Local Pickup at checkout to grab your order from our downtown store!
You’ll receive a notification when it’s ready for pickup.
✏️ Incorrect or Incomplete Address
Please double-check your address before completing your order.
If a package is returned to us due to an incomplete or incorrect address, you’ll be responsible for covering re-delivery costs.
Sock Magic is not responsible for orders lost due to address errors provided at checkout.
🔄 7-Day Return Policy
We want you to love your socks. If not, here’s how to return:
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Items may be returned within 7 days of delivery
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Must be unworn, unwashed, and with original tags attached
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Refunds are issued to the original payment method
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Customers are responsible for return shipping costs
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Final sale and clearance items cannot be returned
Need help with your order?
📧 Email: info@sockmagic.com
📞 Call: 505‑983‑3366 during shop hours